AUDIOLOGIST

1. Find a trustworthy independent company

It’s important to know just who it is you are trusting with your hearing health care. There are many large hearing care companies who are owned by the manufacturer of the hearing aid brand. This means choice is limited to just that brand. So do ask, ‘are you independent?’ For information about Active Audiology, click here. You may also ask for testimonials from past clients to find out how other clients feel about them.  For testimonials for Active Audiology, click here.

2. Make sure you are being advised by a University trained Audiologist

Audiologists have a Post Graduate Diploma and Masters in Audiology. This means they are trained to look out for any possible medical concerns, diagnose and treat hearing loss and offer a wide range of hearing rehabilitation options. They are experts in hearing loss and hearing aids. An Audiologist working in Australia should be a member of the Audiological Society of Australia. Many are also accredited by the government to provide hearing services to pensioners and veterans.  Don’t be afraid to ask your clinician if they have these qualifications. Make sure you choose an expert so that you can get the best out of your hearing aids.

3. Ask about a warranty and long term support

The complementary warranty period can vary so find out the number of years you will get with your aids. Also ask about appointment fees into the future and the type of support included with the cost of your hearing devices.

4. Is there a trial period and a return/exchange policy

This is really important as it is difficult to know how satisfied you will be until you test out the hearing aids in your everyday listening environments. Ensure you have flexibility.

5. Are you eligible for government funding or funding from your private health insurer?

Australia has a very strong government program that provides hearing services and free hearing aids to those eligible. Always ask if you are eligible for any funding. For further information click here.

6. Think about your personal hearing needs

The best hearing aid model for you partly depends on where it is you are having problems hearing. A person with a quiet lifestyle with difficulty hearing TV has completely different needs to a professional attending meetings in the workplace. So have a good think about the problems you are experiencing. Talk to your audiologist about these needs. You can work together to find the best technology for you.  For more information click here.

7. Can your chosen device be personalised?

We all experience sound differently. It’s important to choose devices that can create the type of sound you prefer.

8. What is the performance level of the device you’ve chosen?

Not all hearing aids are created equal. Ask about the technology. Will the aids be effective at picking up the details of speech? Does the aid have quality noise reduction features? Has the model been researched to determine if it is effective? It’s important to know what to expect from your hearing aids.

9. Two ears are better than one

You need to hear with two ears to help you to work out where sounds are coming from and to help you block out background noise. So make sure that if needed, you get two hearing aids.

10. Rule out any medical concerns that may need to be explored

An Audiologist will know by looking at your test results and history whether further medical investigation is required. This may or may not affect your hearing aid fitting.

 
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